Our systematic quality engineering ensures your sourcing peace of mind. By integrating APQP, NPI best practices, and ISO 9001/IATF 16949 standards,

we provide end-to-end quality control across different product categories — from concept through mass production.

A Simple, Transparent Quality Service Process

We’ve streamlined our quality services into a clear, 5-step workflow, so you know exactly what to expect at every stage.

FAQ

Q1: How long does an inspection, audit, or troubleshooting take, and how is the fee calculated?
Inspection: usually half a day or one full day.
Audit: typically 2 days.
Troubleshooting: usually 1 day.
The fee consists of two parts: basic service fee + travel cost. We provide a clear quote before the service starts, with no hidden fees.

Q2: If I am not in China, how can I ensure the authenticity of the inspection results?
We provide:
On-site photos + videos (covering at least 30 key checkpoints)
Detailed inspection report (with defect description, acceptance criteria, and defect rate)
Traceable records (time, location, inspector signature, batch number)
You can also join the inspection via video call. Every inspection comes with a complete chain of evidence — fully transparent and verifiable.

Q3: Do you only provide inspection services, or can you also help source suppliers?
We offer both. We provide end-to-end sourcing support from supplier search to shipment, including:
Supplier sourcing & evaluation
Sample follow-up
In-line & pre-shipment inspection
Issue coordination and corrective action follow-up
You can choose inspection-only service, or a full sourcing package. Flexible service, pay as you need.

Q4: If defects are found during inspection, how will you handle it?
We will contact you immediately via phone, email, or instant messaging, and provide:
Defect description
On-site photo/video evidence
Inspection criteria
Our professional recommendations
The final decision is yours: rework, replacement, acceptance with discount, or reject the shipment. We will follow up closely on all corrective actions.

Q5: Do you have any interest conflicts with factories? (Are you worried about kickbacks?)
Absolutely not.
We operate with a fully transparent pricing model — service fees are charged separately from product costs. We never take commissions or kickbacks

from factories. Our value comes from long-term partnerships with you, not one-time deals. If quality fails due to hidden interests, we lose our own

reputation. Protecting your interests is protecting our own.

Q6: What products can you inspect? Are there any you do not accept?
We specialize in: consumer electronics, beauty & cosmetics, outdoor gear, power supplies, audio products (speakers), and lightweight/portable goods.
We do NOT accept: medical devices, chemical products, food, or bulk raw materials (to avoid misleading you due to lack of professional expertise).
If you are unsure whether we can handle your product, feel free to reach out.

Q7: Can you help factories prepare for audits, and how is the fee calculated?
Yes, we offer the following services:
Pre-audit: Simulate audit against customer standards, list issues, and recommend fixes (1-2 days)
Documentation support: Help optimize quality manuals, procedures, and forms (as needed)
Corrective follow-up: Track factory fixes for identified issues (as needed)
On-site accompaniment: Accompany during the audit, help answer questions, and provide documents (1 day)
Pricing depends on factory size, product complexity, and audit standards — typically RMB 2,000-5,000 per audit (excluding travel). We provide a fully

transparent quote upfront.